R Petty's New Media Blog


Get Motivated Pittsburgh-Highlights from August 11, 2009

I had the opportunity to attend the Get Motivated Seminar in Pittsburgh at Mellon Arena this past Tuesday, and I am very glad I did. The traffic was an issue for most (I took the bus) and the food & concessions layout was not well planned, but I made it through…tired, motivated and mostly unscathed.

The day was INCREDIBLY HOT! It had to be at least 80 degrees (or at least it felt like it) at 7 AM when I caught the bus into downtown. And it was humid and muggy, so I got an iced coffee at the Crazy Mocha (local place-love it!) on the way over from Penn Ave. to Mellon Arena. If I was gonna sit in a seminar, even if it was motivating and electrifying, I knew I would need some caffeine! Well, the powers that be at Mellon decided that all of these people who used their brains and brought a bottled water or a snack to sit through a 9 hr day were just gonna have to do without. They searched all bags and confiscated every bottled water, soda and food item they found. It looked so sad, laying there in a pile on the floor (the trashcans had already overflowed) and it was a disgusting waste of resources and money! I assume this is so that approximately 17,000 people would be forced to buy terribly overpriced food and beverages from Aramark (I believe they do the concessions there, or at least they did last year) for some unconscionable price so they’d make lots of $$$$$$$$. Well, I threw a mini hissy-fit cause she tried to take me beloved latte (soy latte as she later found out). I didn’t actually MEAN to throw a fit, I was just shocked that she would try to take my stuff, (I was still asleep, kind of). After being told I could get a coffee inside, I told her of my allergy and she allowed me to step to the side and finish it before going in to give my ticket at the next door. Kudos for me, she forgot to check my bag and my glorious bottled water remained unrevealed :)

I found a seat inside and awaited the series of speakers. I took some notes, because I found many of the speakers made good points and were entertaining. I also tweeted a good many highlights that day (you can check me out at twitter.com/shorty1973) and what follows are some notes on what I found to be interesting, helpful, funny, motivating or just mentionable.

1. Dr. Earl Mindell

He had some interesting points, many of which seemed true enough. His prepared slide show of “10 things you should never eat” included donuts, fries and burgers, hotdogs, twinkies, and over-processed foods. This was like the kid’s primer on bad foods and he shared some funny anecdotes about how people only ever decide to go to the restaurant with the ‘BIG M’ about 30 seconds before they pass it, so it’s best to just keep driving right past it. Mindell also warned that people should avoid soda, because it is loaded with 16 teaspoons of sugar in every serving. I think he may need to do some further research, the danger in soda is the high fructose corn syrup and I can think of no mainstream soda manufacturer that uses sugar anymore. I believe it was the mid 80′s when Coca-Cola made the switch, (http://www.mahalo.com/answers/soda/when-did-coca-cola-switch-from-sugar-to-corn-syrup), and everyone else followed suit. He did mention that diet soda uses artificial sweeteners and he also mentioned one of his books, which is about natural remedies. However, beware of what this man has to say. I found several sources that caution that Dr. Mindell is not truly a medical doctor. In fact one non-profit claims “according to CBC, Mindell received his Ph.D. in nutrition from Pacific Western University. The Washington Post reports that Pacific Western University is an unaccredited institution offering “Public Paid for Bogus Degrees.” KVOA TV News 4 reports that Pacific Western is one of seven schools labeled as a “diploma mill” by federal investigators at the U.S. General Accounting Office, (http://goji.breathe.org/). And Dr. James A. Lowell has a great amount of research that disputes most of Mindell preaches: (http://www.quackwatch.com/04ConsumerEducation/NegativeBR/vbible.html).

Dr Mindell also stated that people should eat more soy, but too-much-soy has been linked to a number of issues for both men and women, so before you go believing a doctor at a seminar, do you own research and talk to your own doctor!

At least Mindell only did a very soft-sell of his book!

2. Terry Bradshaw

He was funny, a great pick-me-up for the morning and got everyone to wake up and laugh! Terry is an incredibly entertaining personality. He has this ‘Everyman Quality’ and even though he won 4 SUPER BOWLS, you can relate to him. His message seemed to be more about being on a team, getting to know the people you work with and learning how to have fun with them, even when the team is struggling. I can buy into that!

3. Krish Dhanam

I have never heard of this guy, but I was a little blown away! Originally from India, this man was a true American Patriot. He appears to love the US, loves that we offer opportunity without regards to class or upbringing. and he made some very important points.

In order to be successful you must:

Develop Leadership-become someone that others want to follow

Build a Partnership-no one can do it alone, you must have team mentality

Take Ownership-you are accountable for your actions

Restore Relationships-by getting rid of old grudges you can put all your energies to better use, and you won’t have to be sorry tomorrow that you did not do it today.

Practice Stewarship-this is service mentality. There is a great book called “Samurai Selling” that is all about this idea. Trust me, by the title I didn’t want to read it either, but I am very glad that my former boss made me! (Thanks Marcia!)

If you have the chance to see this man speak, you will not be sorry. I found myself riveted and it makes sense, he joined Zig Ziglar, Inc. in 1991 (http://www.krishdhanam.com) and I am a BIG Zig-fan, which you will read more about later on!

4. Phil Town

This guy was very funny, a quick thinker and speaker and a total walking informercial, but it takes a minute to get that idea. He started off strong by talking about selling ‘covered calls’ in the stock market and how he started from nothing as a whitewater raft guide to being a multi-millionaire and SO CAN YOU! If you just sign up for his class (a value of over $3000) and you can get it today for the bargain price of $99! WOW. He also threw out a bunch of investing jargon that I believe was meant to give him some credibility like parameter search for a stock, EPS or Earnings per Share, trend analysis, valuation analysis, MACD, and the margin of safety. He also ran a slide-show presentation that made it appear you could go to this FABULOUS website and get all these great stock buying tools for FREE, but then you realize it’s his site and you have to buy the software to make it work, which is never disclosed as being included in the bargain $99 price, or if it is extra. I will never know, I, like the rest of the persons in my generation and younger ones, are turned off by blatant selling and marketing and need to have my advertising done in a more subtle, social way. However, do not let the idea that this informercial-man will speak deter you from attending the Get Motivated seminar if it comes to your town. It is still worth it, even with him involved.

5. Tamara Lowe

Co-founder of the Get Motivated Seminar Organization was Tamara Lowe, who spoke of her past life (druggie and general ne’er-do-well) who found faith and love and is now a big winner in life. She is likeable and informative and gets the audience to like her and feel inspired. But the best part of her talk (for me) was the concept of Motivational DNA “a built in acheivement code which you are born with.” Everyone’s DNA is different and that’s why it’s harder to motivate everyone the same. Some employees, or children, or boyfriends, are easier to motivate to action with certain tools than with others. Here’s how it works:

D=Dreams : People are either Competitive or Cooperative, meaning they are either Producers (results motivated) or Connectors (relationship motivated).

N=Needs : People are need Constancy or Change, meaing they like stability (facts motivated) or variety (motivated by fun).

A=Awards : People either like Internal or External recognition. The persons are either more responsive to Appreciation (motivated by their contribution) or appreciate a Bonus (like the opportunity to receive something tangible).

She has a new book which explains this, and she was a soft-sell on the book. She also explained that she has partnered with over 30 different children’s charities and that 100% of profit from the sales of the bok will be divided among those charities. She even offered a special on the purchase of a whole case for the office. I feel she left the group with a good feeling and I may actually look into picking up the book in the near future! You can check out her site here: http://www.getmotivatedbook.com. You can also take a test to see what your Motivational DNA is; mine is CSI (Connection-Stability-Internal) I am The Supporter. Basically, I like to help everyone do their own job better. OK, I can live with that.

LUNCH TIME BREAK-Mayhem. Imagine about 14,000 trying to buy lunch at a concessions stand at the same time. I think they only ran 4-6 concession areas and no little side carts for popcorn or pretzels. I imagine about 3,000+ left and tried to go into downtown and get something to walk back with. They gave us an hour. It was an issue, as I heard several people griping that they had stood in line for about 30-40 minutes to finally reach the counter and order, just to be told that they had run out of everything but hamburgers, fries and pretzels. And the prices!?! Wow, I saw a lady pay $18 for a tiny cheeseburger, greasy half-cup of fries and way-too-big soda! What is sadder is that I didn’t see any bottled water for sale, and everything that was able to be purchased at lunch at the arena was on the list of Dr. Mindell’s NO-NO foods. Hmmmm, his credentials may be questionable but at least he got the fast food part right! Did anyone at Aramark think about this? (Thankfully I had a hidden bag of carrots…HAHA!)

6. Troy Polamalu

Because of training camp, Troy appeared Live Via Satellite, as the ticket stated he might. I saw some disappointment. I also saw that some people had brought their kids, I assume in hopes to meet Troy or Terry or whomever. I mean it’s Pittsburgh, if there’s gonna be a Steeler there, from any era, there’s gonna be some Terrible Towels being waved and a bunch of people in jerseys!

Troy was nervous and had made some notes, which he mentioned he was having trouble reading because he was so nervous and they looked like “chicken scratches”. He spoke of the opposites of humility and pride, of hard work and of the “beautiful struggle” of being willing to sacrifice something on a daily basis to be successful. He spoke of his family and his Greek Orthodox faith, and how he doesn’t really work for the Rooney’s but for his wife and his son. Troy stated that you have to make a choice between having a ‘passion for failure’ (being lazy and selfish) or having other more productive passions; those for hard work, building your skills, showing discipline, and repeating a task until you get it right. He was not a braggart and he showed solemn gratitude for what he made of himself. One quote summarized what he had to say; “Spirituality is the center of the life and everything else comes from that.”

7. Rudy Giuliani

Ok, so everyone is back from lunch, they are settled, they have seen Troy P., and they are ready to listen. This is obviously what happened because I was stunned and amazed at the quiet reverence that came over this hall as America’s Mayor spoke. I have never seen, or thought I would see, 17,000 people as silent as this group. They seemed to hang on his every word!

They were some pretty good words to hang on though. Rudy stated that leaders are made, not born, so there’s hope for us all and that for you to become a good leader you have to constantly study, concentrate and improve. You have to take responsibility for your own actions and that at some point you will need to get help from someone to get where you want to be. He also listed the 6 rules for being a good leader.

*Have Strong Beliefs-have goals, lead from your beliefs not by polls. You have to stand for something bigger than yourself and use it to guide how you live and lead others.

*Be an Optimist-people want to follow the hopes and dreams of someone they believe in. “It’s easy to find people to tell you the problem, it’s harder to find people to tell you the solutions.” Find those people and surround yourself with them.

*Have Courage and Take a Risk, but Respect Fear…it can work for you!

*Have Fun-God has truly blessed us!

*Teamwork-you can’t accomplish anything alone. You need to ask yourself ‘what are my weaknesses?’ and then go out and find people who are strong in those areas to both help you and teach you, then you learn from each other. He also said that if you ask yourself the above question and you don’t think you have any weaknesses, ask your wife, she will tell you! (He injected his speech with many little quips and anecdotes; the audience laughed and was pulled from the serious talk appropriately then quieted down quickly, so as to not miss the next point…amazing!)

*Communicate & Motivate-”To be an effective leader, you must love people and care about what happens to them.” He spoke of 9/11 and how he and his team went out into the city and found that everything was much, much worse than they had thought. It really struck him when he saw a man jump from a building many stories into the air; that man took an awful chance and was sure to perish from the fall. His team, his entire city was stunned, scared and looking to him,. He had to step up, and be there when everything was going wrong, because that’s when people need you the most. He also spoke with great respect for Pres. G.W. Bush and how he came to Ground Zero and stayed for a very long time, even though all of his advisors and the Secret Service wanted him to leave. Rudy ended on a funny story of how a huge firefighter hugged the President and a Secret Serviceman warned Giuliani, “If anything happens to him, you’re a deadman.” And he grinned and knew that it would all be okay because you have to trust people to do the right thing.

8. Zig Ziglar

I am a huge Zig-fan (as previously stated) and I have read several books. I have a copy of Selling 101 and used to carry it with me everywhere when I was in sales! here is one of my old favorites:

“When we carefully listen to the prospect’s elaborate interests, desires, hobbies and other thoughts, we are putting them in debt to us. They then have the feeling they owe us something, and consequently, they are more willing to listen to our story since we have given them the courtesy of listening to them.” This is how I intend to do my work now, and in the future.

But this was the first time I heard him speak. I was a little disappointed, but only marginally. He is 82, and was helped onto the stage by his son. It seems his son, Tom, and daughter, Julie, have taken a key role in keeping up with the ZZ brand. They both help him with the writing and publishing of more books and it’s nice to see a family all involved in the same business. Zig, who was once a bigger motivator for sales people, now seems more concerned with the ideas of making yourself successful at home, which will lead you to greater success outside of the home, no matter what line of work you do. Zig also experienced a bad fall in recent months and an explanation of that event followed. A video was presented and demonstrated some of Zig’s past motivational subjects. However, there was a great deal of talk of the Home Court Advantage, like in sports. Zig claimed he ‘brought the prettiest girl in the place,’ speaking of his wife of roughly 60 years. I think he must have done something right to not only have kept a spouse for such a long time (we should all be so lucky) but to have children who love him and respect him so much that they want to work with him everyday. Here’s some pearls of motivational wisdom from the master:

“If you get knocked down reaching for a goal, it doesn’t change the goal, just the direction you take to get to it.”

“Complaining makes problems worse, but positive response helps you solve problems.”

“People in a relationship who love each other and respect each other will have more success both at home and in their business.”

“You can have anything in life you want, as long as you help as many other people get what they want.”

“Motivation won’t last but neither do bathing and eating. But if you do both everyday you’ll live longer and smell better.”

(On a side note, Zig helped me that day on a personal level. He stated that to be successful, you must court your spouse everyday. I changed the quote slightly and texted it to my BF, Jim. He texted back a cute smile emoticon and I later got surprised with flowers for no reason! I asked, why, and he said “because I’m successful,” Thanks Zig!)

9. Paul James & Bob Kibbett
(Sadly, no pictures to be found.)
(Originally when I posted, I originally stated that all the following information was from Paul James only. I recalled later that the synopsis below was from 2 different speakers. Paul James spoke of real estate sales–no interest in that area so no review here–and how to make income in this manner. Bob Kibbett spoke on website creation and SEO. Sorry for the confusion!)

These guys were mildly informative. Once again, another soft-sell for a one-day class on how to start a website to sell stuff. The class includes a free website template so you can get your site up and going in no time. The part of the speech I liked was the brief discussion on SEO, or Search Engine Optimization. I am unsure if the class actually teaches how to do this, so I didn’t sign up (it was only $30 for you and a family member to attend). I wanted to maybe look into it after-the-fact as the class isn’t until September, but I can’t find this guy on the Get Motivated site, or by name. Perhaps this is a little iffy. Glad now I didn’t buy the class!

10. General Colin Powell

Another first for me, I have never seen Colin Powell speak. He was delightful. Funny, likeable, respectable and he has the demeanor of a true leader and a military man. He made jokes about how he didn’t miss a lot of things from being the Secretary of State, but he missed him private plan after he ‘gave it to Condi and now Hilary has it somewhere, who only knows where.’ He reminded us to never forget the people who have served us well and that education is a big priority to he and his wife, as it should be to all of us. He says the children are the future and his grandkids all want to talk to with Twitter and Facebook and email. But he doesn’t know how to do all of those things (I would be glad to teach him, for a small fee for service!) He mentioned that his grandkid said he had added him as a friend on Facebook, but Colin replied “I’m not Facebook,” to which the response came “Sure you are.” General Powell’s response was that he never signed up and he needed to look into having it removed. “But Poppy,” says unnamed gradnkid, “you have over 15,000 fans.” Actually it’s 16,740 as of 11:51 pm on Thursday. So the General is gonna leave this page right where it is. Check it out, just search for him on Facebook.

Above is just one example of many anecdotes that proved this military and political powerhouse to be endearing, human and honest. He stated the world is equalizing, becoming flatter and that the competition in the global market is good for the US. He stated that we, the US, cannot fall into the trap of trying to close our borders to those who may try to do us harm, because then we would also close them to those who will help us to stay strong; that we must stay an open country and true to ourselves, otherwise the bad guys will win. Powell also reminded us to inspire people as they self-motivate, so they will continue. “Get good followers and inspire them to acheive goals…give them a sense of purpose.” And if you give people the tools and support they need to do their job well, they will believe in you and may just follow you out of curiousity, to see how you get them out of a seemingly impossible situation.

Two other points demonstrated the need to congratulate people and compliment them when they do well, so they know they are valuable. But it is also neccesary to have standards in place, and expectations. Make people be accountable, when they are not doing their job, or just coasting on the work of others, you must get rid of the dead weight. It will inspire those who want to do a good job to continue on that path.

The day was interspersed with big door prizes, a rap-DJ-light show, soulful singing, and a dance-off. Great funny items that probably kept more attendees from falling asleep and got them talking to the strangers around them (worked for me)! There were some infomercial moments, but it makes sense because someone has to pay for this type of event; I mean, at $5 a head, or $20 for the whole office, there is no way that covered all the costs.

Bottom line: invest in yourself, network, and do right by the people around you…they will be more likely to do right by you!



How to not have your friends icons show up on ads in Facebook!
July 18, 2009, 2:48 am
Filed under: Uncategorized | Tags: , , , ,

Here is an interesting little anecdotal article about a guy who had a single’s ad appear on his Facebook page…with a pic of his wife! This is in regards to the ads that appear for applications and games and whatnot that show up on your page and utilize icons or pics of your friends.

The best part of this article, besides the humor, is that they tell you the pathway to keep this from happening. This keeps your friends safe from being called ‘stupid,’ ‘smarter than you,’ and a whole host of other inaccurate and possibly offensive adjectives which are used to grab your attention, in the hopes you will click on the game, ad, etc.

Here’s the pathway:
“All you have to do to prevent this is sign in to Facebook and click through to (get ready) -> Settings -> Privacy -> News Feed and Wall -> Facebook Ads -> Appearance in Facebook Ads and click “no one,” (Download Squad via Ostrow, 2009).

Check out the whole story, and lots of other great social media quips, tips and tools at Mashable.

Ostrow, A. (2009, July 17). “Facebook Dating Ad Hooks Up a Married Man…With His Wife [Updated].” Retrieved July 17, 2009 from http://www.facebook.com/ext/share.php?sid=106107511925&h=dXrb0&u=YIUZO&ref=nf



Changes in my Life due to Social Media
July 11, 2009, 7:44 pm
Filed under: Uncategorized | Tags: , , , , , , ,

While conducting my statistics and researching my past 28 posts, I see I have learned a great deal in just 8 short weeks. Before this class I wasn’t on Facebook, now I avidly check in about every 2-3 days. I was greatly opposed to Twitter, thinking the persons who use this tool were all narcissists or celebrity gossip hounds. Now I am on Twitter and have found it very helpful with class. I have followers who post informative links, I can talk to friends, and I can continue my education on social media.

(Retrieved from http://blog.searchenginewatch.com/social-media-people.JPG)

(Retrieved from http://blog.searchenginewatch.com/social-media-people.JPG)

In addition, this class helped me to secure a new job. I began interviewing after the first few weeks of class, when I knew about some of these new media methods, but not how to utilize them yet. This knowledge allowed me to discuss these methods with increasing knowedge and confidence during my three interviews and I am currently researching how to apply Facebook, Twitter and its various tools, and blogs into the communications with members of the non-profit union at which I am employed. This is an exciting time for professionally and educationally!

Of all the interesting things I have learned about social media, here are some highlights:

1. On Social Media in both the online and offline world: “No one lives in a 100% online world and limiting social media to only online is very short-sighted.”

And

2. On taking a long-term view on how new media should be used: “You can take a short term approach, but the minute you stop doing what you are doing it fades away,” both quotes from CC Chapman of the non-traditional marketing agency The Advance Guard, (Baer, 2009).

3. “You should also check out Twibs, an online business directory within Twitter. You can list your business or product within the directory and gain access to millions of eyeballs. Twitter had seven million unique visitors last month. Interestingly 62% of those people used Twitter for work purposes,” (Davey, 2009).

(Retrieved from http://www.mariareyesmcdavis.com/wp-content/uploads/2009/03/032309-twibsbusinesstwitterdirectory2.jpg)

(Retrieved from http://www.mariareyesmcdavis.com/wp-content/uploads/2009/03/032309-twibsbusinesstwitterdirectory2.jpg)

4. “Expect any social media program to take at least 2.5x the amount of time and resources a traditional PR approach normally would. You need to plan ahead,” Jenna Boller.

And

5. “Before you jump in with a ‘me too’ Twitter account,” ask yourself these questions: 1. Is your audience on Twitter? 2. What do you want to get out of Twitter? 3. Who will Tweet for your company?” Kim Terca, (both from Page One PR, 2009).

There are many things to consider when getting yourself and your brand involved in these new media outlets. As in all marketing and advertising ventures, DO YOUR RESEARCH FIRST. It’s not really possible to go back and start all over again and it’s bad for the brand.

References:

Baer, J. (2009, June 4). “CC Chapman – The Twitter 20 Interview on Telling Stories and Humanizing Brands.” Retrieved July 11, 2009 from http://www.convinceandconvert.com/social-media-marketing/cc-chapman-the-twitter-20-interview/

Davey, J. (2009, April 23). Response to “I am a Novice when it Comes to Marketing via Social Media. Help!” Retrieved July 11, 2009 from http://www.smartcompany.com.au/social-media/20090423-i-am-a-novice-went-it-comes-to-marketing-via-social-media-help.html

Page One PR. (2009). “Archives: Posts Tagged Twitter.” Retrieved July 11, 2009 from http://www.pageonepr.com/blog/tag/twitter/



Just Look what a Wish (and some help from social media) can do!

I haven’t talked to my friend Samantha in about 3 days, but what an interesting 3 days it has been!

It seems that she is suffering a family crisis: her husband (in the military and has been in Q-West Iraq since November) has to make an emergency trip home as one of his family members is having serious medical issues. The government pays for him to come home to see his family in this trying time, but that’s in Texas and Sami lives in Washington State. Sami has two young kids, (ages 3 and 1) and would have to take all of them to TX in order to be supportive and see her lovely husband and in-laws. This is VERY expensive and she can only afford about half the cost right now (crippling economy, you know). She had actually called the airlines that service her area and their ‘bereavement’ fares were higher than a regular ticket on Expedia or CheapTickets! She just didn’t know what to do.

In a last ditch effort, she made a plea on Facebook, “does anyone have 2 tickets from Seattle to Dallas that they are willing to part with? …hubby gets to come home from Iraq but we don’t have the means to get me and the babies there. Can’t hurt a girl to ask,” (Sami FB, 2009). She received many well-wishing comments and support from friends, but didn’t make any headway in her goal. The next day she tried a new approach: “Only $150 from being able to go to Texas to be with hubby and his family. Anyone care to donate $10 to a good cause?” (Sami FB, 2009).

And that’s where the AMAZING part comes in. Within 6 hours she had received enough small donations from friends and acquaintances alike (via their searches for her on PayPal) that she could afford to make the trip with babies in tow!
We read a lot about how the internet can be used for good causes, but these are generally for large, well-known national issues. Or we read that some jerk has created a phony cause to bilk good, trusting folks out of their money, and we lose faith in humanity, if only temporarily. I think it’s great to see an instance where several people (14 to be exact) made small individual gestures, that became so much more when compounded and are giving one family the opportunity to come together, share in their fear and sorrow and feel the goodness of man.

sami and coye wed

(Both Photos Retrieved from Sami FB Photo Albums with Verbal Permission.)

(Both Photos Retrieved from Sami FB Photo Albums with Verbal Permission.)

It hasn’t been easy for this family for the last few months; husband away serving our country, Sami struggling to raise her family by herself and having her own health issues, having to move because her last landlord wouldn’t make necessary repairs that were a safety hazard to little ones, etc. The response to her ‘just putting it out there’ was quick and positive. Some of the comments:

• “It’s on its way. Good luck!!”

• “I’ve got at least one friend sending you money too. So be aware of names you don’t know coming. Hopefully you’ll see more than one!”

• “I sent a contribution. I told you last night I’d fund the whole thing if I could! But here’s my contribution. And you do NOT pay me back, understand?”

• “I sent you 10. A worthy cause if I’ve ever heard of one. Don’t pay me back, pay it forward. :)

• “I agree…just pay mine forward too,” (Sami FB, 2009).

Sami reached her goal, plus a little extra for travel food money and summed up her gratitude by telling everyone that she was “FLOORED by the generosity of her friends!! I have enough (actually now just a few extra $) to go buy the tickets!! Thank you all sooo much! There are no words to express just how much today has meant to me,” (Sami FB, 2009).

I hope that we are all so lucky when we need it most!

Reference:
Sami FB. (2009). Retrieved July 1, 2009 from http://www.facebook.com/profile.php?&new_box_added_id=9981647979#/samiunderwood?hiq=samantha%2Cunderwood



All media to go digital soon? Better brush up on my IT skills!
June 27, 2009, 11:09 pm
Filed under: Uncategorized | Tags: , , , , , ,

At the Cannes Lions International Festival, Steve Ballmer of Microsoft was awarded Media Person of the Year and had some pretty interesting things to say about the future of media.

“All content consumed will be digital…all traditional content such as newspapers, magazines, and TV will be online…we can debate if that will be in one, two, five or ten years…’static’ content won’t cut it…there will be no longer be ‘personal, social communications [which are] offline or separate, [as] all activity will be integrated with digital tools…brands will need to invest in websites, creating buzz and gaining an understanding of the various sales platforms that are developing across the new media sector,” (WARC, 2009).

Ballmer also cautioned that there are issues with how to make the online mediums profitable for smaller businesses, as everyone is learning a new set of rules on how to use these new media in building income and advertising revenue.

One way in which this growth may occur is through mobile advertising, whose revenues are expected to grow by 45% per year over the next five years, according to Ineum Consulting. This growth is expected to be so high because the base it stems from is so small now and this medium may be the selected option for ‘mom and pop’ businesses, preferred over local newspapers, (Reuters via WARC, 2009).

And according to Nielsen Online, Twitter is the fasted growing web-brand, up by over 1,000% in the last year. Tie usage on blogs and social networking sites also increased 67% in May 20096 alone, (AdWeek via WARC, 2009).

In addition, Facebook is the top social network in number of users, up 190% from last year and MySpace is the top performer when online video is the metric, (AdWeek via WARC, 2009).

None of this comes as a surprise to us marketing students, but the real question is how do we use this knowledge to make each portal measure up to its potential, while offering valuable content to the persons who seek it?

References:

AdWeek via WARC. (2009, June 27). “Twitter is Fastest-Growing Web Brand.” World Advertising Research Center. Retrieved June 27, 2009 from http://www.warc.com/news/TopNews.asp?ID=25315

Reuters via WARC. (2009, June 27). “Mobile Ad Spend Set to Grow.” World Advertising Research Center. Retrieved June 27, 2009 from http://www.warc.com/news/TopNews.asp?ID=25326

WARC. (2009, June 27). “All Media IS Going Digital, Says Ballmer.” World Advertising Research Center. Retrieved June 27, 2009 from http://www.warc.com/news/topnews.asp?ID=25320



I may not be famous here, but I am very well-loved in Prague
June 15, 2009, 6:23 pm
Filed under: Uncategorized | Tags: , , , , ,

So by now most of us have some kind of internet presence, whether it’s just a blog, or a Facebook page or whatnot. But how protected is your information, pictures and the like once you put them out there for the world to see? If you put yourself, or your business out in the public domain for the entire world to see, is it safe to assume that this data will not be used in a way other than you intended? The answer is NO.

Recently a family from Missouri was made aware that a family Christmas picture was being used in an advertisement for a grocery store in Prague. A friend of the family was driving through the European city and saw the photo, which had been posted on several social networking sites and also on the family blog. The owner stated he found the picture on the internet and thought it was computer generated. Once he found out about the real origins of the photo, he removed it and sent an email apology to the family.
The mother of the family in the photo states, “this story doesn’t frighten me, but the potential frightens me,” (Taylor, 2009). The moral…if you put information out there, expect it to be taken. The article also warns that in the case of photos, you can lower the resolution or put an electric watermark on the work in question.

This article brings up some key points about how much control you have over your information once it is displayed on the internet. Security safeguards are in place on some websites, but ones created by the Everyday Joe are subject to all kinds of cyber theft. So keep this in mind while you are out there creating great conversations with people so they will flock to your brand or your family’s site. And also keep in mind that you may create a conversation with others, but it may be filled with hate. As if having her family’s picture posted all over the street in another city weren’t weird enough, the family in question posted the strange story on the family blog…and received lots of hateful and ugly comments. The blog states that many who stopped by (something like 200,000 hits) were supportive or just shared their own stories of stolen information, but many said mean things. Seriously, these haters don’t have enough to do all day than to go looking for crazy stories and then be hateful to the person who has fallen victim to cyber crime?

References:

Danielle Smith’s Blog. (2009). Retrieved June 11, 2009 from http://www.extraordinarymommy.com/blog/

Taylor, B. (2009). “MO. Family Stumped: How Did Christmas Photo Get in Life-Size Ad in Czech Republic Store?” South Florida Sun Sentinel. Retrieved June 11, 2009 from http://southflorida.sun-sentinel.com/news/custom/fringe/sns-ap-us-odd-card-photo-prague,0,6164268.story



Digital signs and more fun from the SIN

Digital signage, the kind that I am used to seeing at the convenience store register, is being pushed as a great way for restaurants to increase patronage. This may work better for walk-ins in high foot-traffic areas (say Downtown Pittsburgh) as it would seem that a roadside billboard would have not only a high price tag (for just one business) but also may have some zoning issues. Starmount Systems is a digital signage firm that offers solutions that may help brand promotion, can be designed to run entertainment content so that wait times seem shorter at busy establishments or peak times of day, and can also highlight new menu items, promotions or daily specials, (Starmount, 2009).

This idea could be a great addition or replacement for the standard back-lit sign, and could be changed and updated onsite quickly with little trouble. Say the chef has too much soft-shell crab on hand due to getting an amazing deal if he orders so much. The manager could take a picture of the crab special, upload it to the signage software, and add “Today only-Fresh Soft-shell crab with fries and coleslaw for $5.99!” Not only would this help traffic on a slow day (like Tuesday) but it would help get rid of perishable inventory. Now imagine that this same picture was posted on the pub’s Facebook page and Twittered? Pop-up specials like this would help to increase business in the short term, and increase goodwill with patrons in the future. Running too many specials can harm the brand value if done over a too long a period of time, but a quickly planned promotion that runs may 1-2 times per month may create a following of eager repeat diners. These persons can also talk with the company, twitter from the eatery about how good the sandwich tastes and write comments. It would also be important for a manager to get involved with the persons who order the special, letting them know that their business is important. Then it’s a win-win for all involved!

On a side note, a larger billboard-sized sign may be a great idea for several businesses in a small strip mall where the merchants are not in direct competition with one another. There are many of these types of mini-malls in PA, and I can think of a few who would benefit from forming a cooperative to get one of these signs together and allow looped mini-ads to play for about 45 seconds each.

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Spinal Tap is Back! The new album “Back from the Dead” is being released June 16th and INgrooves is handling the distribution. INgrooves is a firm that handles “digital distribution, marketing and promotions for the independent music community,” (PR Newswire, 2009). The release is being accompanied by the following promotions:

• An iPhone application with exclusive video clips, pictures and a fan wall;
• A YouTube promotion starting June 22nd where fans compete for the best fan generated music video of the band’s hit songs;
• Spinal Tap video channels with promotional clips and never-before-seen footage;
• Custom voice tones from each band member, (PR Newswire, 2009).

And if you really love Spinal Tap, you’re in for a treat…the physical CD comes with a promo video, three action figures of the band and a replica of Stonehenge!

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So you’re out and about, running errands and a friend that lives in another town is in the coffee shop you just passed. How do you know? You have Aka-Aki, a new application that turns your phone into a GPS for people in your personal network. You would both need to have downloaded Aka-Aki to your phones, which is free, and it allows you not only to meet up then but to communicate with them later. I am not sure how this works but you can watch the video:

http://www.aka-aki.com/

References:

Starmount. (2009). “Industry Solutions.” Retrieved June 10, 2009 from http://www.starmountsystems.com/industry-solutions.html

PR Newswire. (2009). “INgrooves Powers Digital Marketing Campaign and Global Distribution for Spinal Tap.” Retrieved June 11, 2009 from http://sev.prnewswire.com/entertainment/20090609/LA3007909062009-1.html

Spinal Tap Video. (2009). “Spinal Tap On: Back from the Dead.” Retrieved June 11, 2009 from http://www.youtube.com/watch?v=Qql8o1EUUsI



Little Extras for Friday
June 13, 2009, 3:12 am
Filed under: Uncategorized | Tags: , , , , , , , ,

1. Looks like MySpace is going down, down, down. This social networking forefather may be going the way of the dinosaurs, under constant pressure from competitors Facebook and Twitter. First, their co-founder & CEO, Chris DeWolfe, was canned last month; last week they cancelled plans to move to a new office space and news is they are planning to lay-off up to 500 of their current 1,600 employees in an effort to “improve their overall financial strength,” (Reuters, 2009).

2. Social Media is big in Asian countries. A study by Synovate in march showed that 35% of Asian youth aged 8-24 “used the internet more” than a year ago and OgilvyOne found that “social networking and forums accounted or 10.2% of all internet visits by Singapore users,” (Katheyas, 2009). Seems as though a lot of the research we studies about this ethnic group in lesson 2 is still right on target!

3. Lamar Advertising (you know, the billboard company) has announced the placement of a new ‘green’ electronic billboard in the Bronx which uses less energy, emits no light to disturb the surroundings and can be changed quickly via remote from the home office in Baton Rouge, “allowing advertisers to hyper-target their messages,” (Otlacan, 2009).

Oh and by the way…THE PENS HAVE WON THE STANLEY CUP!

(Retrieved from http://www.celebsportsignature.com/images/hockey/a7hocrosbyph.jpg)

(Retrieved from http://www.celebsportsignature.com/images/hockey/a7hocrosbyph.jpg)

References:

Katheyas, V. (2009, June 12). “Social Media Marketing Gaining Ground.” Retrieved June 12, 2009 from http://business.asiaone.com/Business/SME%2BCentral/eBiz%2BHub/Story/A1Story20090610-147579.html

Otlacan, O. (2009, June 12). “Lamar Advertising Company Introduces Greener Technology to New York.” Retrieved June 12, 2009 from http://www.adoperationsonline.com/2009/06/12/lamar-advertising-company-introduces-greener-technology-to-new-york/

Reuters. (2009, June 11). “MySpace Prepares for “Massive” Layoffs: Report.” Retrieved June 12, 2009 from http://www.reuters.com/article/technologyNews/idUSTRE55A5NH20090611



This is a Shorty but a goody!

After a long conversation with a friend of mine Friday night (after the IMC Dinner in Morgantown) and over many glasses of wine (it was her birthday and she is moving to Portland, OR this week), we got into a big discussion about social media and Twitter. She is on tweets for her dad’s business (Pet Flora), her own natural line of cosmeceuticals (naturallylela.com) and for the bartendingbliss (random notes from a bartender-she’s been one for about 11 years or so: Me-I’m going on 17 years.) So I broke down and did it…I am a twitterer! I see how it is all consuming. I see how you just get into it. I can understand, as the messages are short and fun and people can follow you. (Follow me on http://twitter.com/shorty1973!)

Then someone I do not know found me, after only about 1.5 days. And his posts are relevant to social media. And low and behold I found some very interesting articles via his tweet.

  1. LetsEat.at

This is a free website builder made specifically for smaller family owned restaurants that can’t afford professional web design services, (Parr, 2009).

This service allows any small restaurant to post menu items, (with prices and descriptions), logos, integrates with OpenTable (mentioned in a previous post), and you can make it mobile-friendly. All the better for the people (like me) who look for restaurants on their phone while travelling…whether that travel is 5 hours away or 20 minutes.

  1. Carl’s Jr. teams up with Stars from YouTube

Casual eatery Car’s Jr. is marketing their latest product, the Portobello Mushroom Six-Dollar burger and needs the help of YouTube Stars, in fact 9 of them. Do you all remember when they made a controversial splash with an ad featuring Paris Hilton?

“Carl’s Jr. is hoping that the YouTube celebs hold enough influence over their respective online communities of fans that the Portobello Mushroom Burger message not only gets wide distribution, but also engaged viewers who respond with their wallets and their own YouTube videos. Additionally, since these are paid endorsements, not unlike controversial sponsored blog posts, they do come at a small risk for the social media stars who have opted to participate,” (Van Grove, 2009).

So, what’s the worst that could happen? Carl’s Jr. gets into some trouble over paying for endorsements. Or they create some ads that throw a whole variety of people up in arms. It is pretty clear that this chain is not afraid of bad publicity. In fact, it seems they believe in the old adage ‘all publicity is good publicity.’ Back in 2005, the restaurant chain showed no remorse for the above mentioned Paris Hilton commercial. In fact, they seemed to love the attention garnered from protests by the PTC, Parents Television Council.

Carl’s Jr.’s message to the PTC: The group needs to “get a life,” said Andy Puzder, CEO of Carl’s Jr., [stated] “This isn’t Janet Jackson — there is no nipple in this. There is no nudity, there is no sex acts — it’s a beautiful model in a swimsuit washing a car,” (Silver, 2005).

Puzder went on to comment that he had shown the ad to all three of his kids (aged 12, 9 and 7 at the time) and they showed “no signs of being corrupted,” (Silver, 2005). Either this guy is just outlandish and obnoxious…or he loves the attention the ad is garnering. It seems that the commercial, and the later added ‘extended ad’ featuring the hotel billionairess and reality star on her own mini-site was a big hit with hungry young men because the mini-site they created, www.spicyparis.com, crashed hours after new ads the ads were shown and took several hours to get back up, (Carl’s Jr. Press Release, 2005).

I know we just commented last week about marketing in good taste, and especially when children are involved. But these ads were shown in certain time slots and during shows where kids are not the target audience, (such as Desperate Housewives and The Apprentice). I think its ok for a company to make a racy ad that pushes the envelope and doesn’t cross it, as long as it’s placed appropriately. Shock value still holds a great deal of draw for consumers.

That’s all I got for Now! This is Rachel, reporting from the SIN…OVER & OUT!

References:

Carl’s Jr. Press Release. (2005). “Explosive Response to Paris Hilton Ad Crashes Carl’s Jr. Web Site.” Retrieved June 1, 2009 from http://www.carlsjr.com/company/releases/explosive-response-to-paris-hilton-ad-crashes-carls-jr-web-site/

Parr, B. (2009). “LetsEat.at Helps Local Restaurants Build Targeted Websites.” Mashable: The Social Media Guide. Retrieved June 1, 2009 from http://mashable.com/2009/06/01/letseatat/?utm_source=twitter&utm_medium=twitter&utm_content=twitter&utm_campaign=twitter

Silver, C. (2005). “No Apologies for Sexy Paris Hilton Ad.” CNN Money. Retrieved June 1, 2009 from http://money.cnn.com/2005/05/24/news/newsmakers/carls_ad/

Van Grove, J. (2009). “YouTube Stars to Endorse Carl’s Jr. Burgers.” Mashable: The Social Media Guide. Retrieved June 1, 2009 from http://mashable.com/2009/06/01/youtube-stars-in-carls-jr-ads/?utm_source=twitter&utm_medium=twitter&utm_content=twitter&utm_campaign=twitter



I’m sorry, your coupon is only good if you are a FRIEND of the Restaurant
May 27, 2009, 9:23 pm
Filed under: Uncategorized | Tags: , , , , , , ,

There’s a recent trend in eateries that equal savings to friends of the establishment. A sales promotion ran January in the LA restaurants Whist and Blue on Blue during the “Nine Days of 2009” that allowed free food and discounted drinks if you were able to show proof that you were a Facebook Friend. This also happens in San Francisco’s Zare’, Mermaid Café’ in NYC and Rocca in Boston, (Grayson, 2009).

The Publican in Chicago offers promotion via Twitter and the Philadephia pub McGillin’s recently “packed the house” with 350 RSVP’s for a Friday the 13thparty, by sending only 700 Facebook invites to fans of the pub. Their owner, Christopher Mullins, says “social network sites give us direct, two-way communication with guests and save us a lot of time and money…we know that they [fans of the restaurant] are engaged and interested…the response is so direct and so immediate, (Grayson, 2009).

And one of the coolest aspects of this jump by the Food Service Industry into the social networking world is that they are able to create business where there was none, and are not hurting the existing business. By inviting Facebook fans an invite to a party to be held when the restaurant is not normally open allows them to make money when the space is already available and non-fans would not be dining there. The events also can be planned and promoted very quickly and the addition of Twitter allows complaint resolution to happen even quicker; “We had a guest tweet on Twitter that he had had a bad experience at the bar. Within minutes of him posting that, we were able to contact that customer to apologize and correct the problem,” states Mullins, (Grayson, 2009).

The most important thing to remember is that these tools can be of great benefit to the establishment, but they also can hurt them. Your Facebook or Twitter page must “look professional and convey the image of the restaurant…The last thing you want to do is run off half-cocked and hurt the brand,” (Grayson2, 2009).

The Cheers magazine mentioned below is a restaurant industry trade magazine which is sent free to qualifying managers, operators, franchisers and owners.

P.S. Here’s a big shout-out to Anna…I found this article through FohBoh.com!

For two other interesting posts on the use of social media in the Food Service Industry, go to:

http://fohboh.com/profiles/blog/show?id=1411008%3ABlogPost%3A298851

and

http://fohboh.com/profiles/blog/show?id=1411008%3ABlogPost%3A286223

 

References:

Grayson, M. (2009). “Power of the Post.” Cheers. Retrieved May 27, 2009 from http://www.cheersonline.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=MultiPublishing&mod=PublishingTitles&mid=6EECC0FE471F4CA995CE2A3E9A8E4207&tier=4&id=6ED579AE5200446298D11499FBCC752D&AudId=ABA85FDB641B45AFA86FD11AF5D3E698

Grayson2, M. (2009). “Smart Networks.” Cheers. Retrieved May 27, 2009 from http://cheersonline.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=MultiPublishing&mod=PublishingTitles&mid=6EECC0FE471F4CA995CE2A3E9A8E4207&tier=4&id=ED6BABDAADE64198898CF89806B45722&AudId=ABA85FDB641B45AFA86FD11AF5D3E698




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